Shipping policy
Shipping Policy
Thank you for shopping with Shapevera. We are committed to processing and delivering your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully completed. Orders are not processed or shipped on weekends or holidays. During periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times vary depending on your location. Most orders are delivered within 5–10 business days after the order has been processed. Please note that shipping times are estimates and are not guaranteed.
Shipping Delays
Occasionally, shipping delays may occur due to circumstances beyond our control, including carrier delays, weather conditions, customs processing, or other logistical issues. Shapevera is not responsible for delays once the order has been shipped.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can monitor the progress of your delivery.
Incorrect Addresses
Customers are responsible for providing accurate shipping information at checkout. Shapevera is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Shapevera is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If you believe your package has been lost in transit, please contact the carrier directly for assistance.
Contact Information
If you have any questions regarding your order or shipping, please contact our support team.
Shapevera
209 St. Louis Ave
Fort Worth, Texas 76104
United States
support@shapevera.com